After you place your Uploaded Premium order, you started to charge them. But the problem happens here. You have charged but there is not an order be sent to you.
In this case, we have 4 situations that can happen to you.
Your Uploaded Premium order is not passed our fraud system.
It is due to your billing information including your address, your country, your phone number,..... parts in them do not match. You must fill your true billing information to ensure the payment process.
Your Uploaded Premium order is declined payment gateway.
Like above, but this case. All of your information is not match. The payment gateway will respond to us that your order was declined and canceled.
The payment is time out.
Your payment cannot be reached the processing time of payment gateway. If you don't submit your payment information within 5 minutes, then your payment will be a timeout after 5 minutes.
Your email service has some problems.
Normally, this problem may be by yahoo mail or Hotmail. Our email will delivery to your email, but some unknown reason, it can be in Junk or Spam box.
To prevent this, please follow our instruction:
Go to your email filter, you must check and make sure there is no filter for our email: noreply@takevoucher.com or service@takevoucher.com.
Please add our email to your contact to prevent email service filter.
This is able to be applied to not only Uploaded Premium but also other file hosting services. Takevoucher is always one of the most reliable reseller services that you can choose them to help you to buy a premium account such as Uploaded Premium account. We always try to improve our customer service to please you.
Have a nice day and happy New Year!
https://takevoucher.com/news/charge-uploaded-premium-account-not-receive-order/
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